Sherweb’s Microsoft monthly updates for MSPs — May 2026
May is a busy month on the Microsoft calendar. There are pricing changes to consider, new products to start having conversations about and some administrative updates that affect how you manage customer subscriptions and permissions. This post pulls together the updates from Microsoft’s May announcements that are most relevant to MSPs. We’ve organized them by category so […]
Microsoft Extended Service Terms (EST): What you need to know before enforcement
Starting May 4, 2026, Microsoft is changing how Cloud Solution Provider (CSP) subscriptions behave when they reach the end of their term. The familiar grace period after expiration is being removed and replaced with Extended Service Terms (EST): a paid, month-to-month extension that applies when subscriptions are neither renewed nor cancelled. For CSP partners, this change directly impacts renewal planning, billing outcomes and customer conversations. Understanding how EST works (and […]
Secure AI for SMBs: How MSPs can support with Microsoft Copilot Business, Purview and Defender Suites for Business Premium
AI tools are now a part of everyday work. From drafting emails to summarizing documents, the productivity gains are clear. What’s easier to overlook are the security risks tied to AI use. Without the right safeguards in place, company data can be exposed as AI tools are adopted. Most SMBs don’t have a dedicated security team to manage this on their own, so they’re particularly at risk. This is where MSPs can play a key role in guiding their SMB customers through secure AI adoption and use. To help MSPs […]
You’ve migrated to Microsoft 365. Now what?
For most MSPs, moving a client to Microsoft 365 is treated as a milestone. Email migrated. Users onboarded. Data in the cloud. But in reality, this moment marks the point where responsibility shifts from project delivery to longterm risk management. And that’s where many MSPs quietly struggle. Because Microsoft 365 is no longer just a […]
Build a profitable Copilot for Microsoft 365 offer: A guide to preparing your organization for success
By now, many SMBs already have Copilot licenses. The question isn’t whether they’ll use AI — it’s how you can help them use it profitably. The end-user benefits of AI are clear: boosted productivity, amplified creativity and time saved. But, for managed service providers (MSPs), there are different considerations. Most importantly, how can you make […]
