DDoS attacks are crippling VoIP infrastructure—don’t let it happen to you!
Over the course of the last few months many of the largest VoIP networks across North America and Europe have been crippled by sophisticated and specific distributed denial of service (DDoS) attacks capable of evading typical prevention measures. Many of these networks serve as the backbone of most VoIP calls and therefore are (or should […]
Unified Communications as a Service (UCaaS) and Microsoft 365 Business Voice: in conversation with Sherweb and Microsoft
Unified Communications refers to the combination of productivity, chat, meeting and calling technology into a single business solution. Unified Communications as a Service (UCaaS) denotes the delivery of such services via the cloud. Regarded as one of the fastest-growing cloud software segments, UCaaS represents significant operational benefits for both cloud providers (MSPs, ISVs, VARs, etc.) […]
What’s new with Microsoft Teams in 2020
Microsoft is coming out with its 2020 updates to Microsoft Teams, announced at this year’s Microsoft Ignite. These fantastic updates will help improve team collaboration and communication. They will also help streamline overall business collaboration and processes for increased productivity. These improvements are a result of Microsoft’s goal to make Microsoft Teams a unified collaboration […]
How VoIP Integration and SIP Trunking Can Benefit Your Business
VoIP, or Voice over Internet Protocol, is a technology that enables you to make and receive calls over the internet. A good and well-known example of a VoIP application is Skype, which allows users to make calls to local and international telephone numbers using the internet protocol (IP). While the technology has been around for […]
How Does VoIP Enhance the Customer Experience?
Are you keeping up with modern business communications? Technology has certainly made it possible to communicate in many different ways, so we’re no longer just left with the option of picking up the old telephone. Yet the majority of consumers still prefer to use the phone to connect with businesses. In fact, according to BIA […]
