Unified Communications as a Service (UCaaS) and Microsoft 365 Business Voice: in conversation with Sherweb and Microsoft
Unified Communications refers to the combination of productivity, chat, meeting and calling technology into a single business solution. Unified Communications as a Service (UCaaS) denotes the delivery of such services via the cloud. Regarded as one of the fastest-growing cloud software segments, UCaaS represents significant operational benefits for both cloud providers (MSPs, ISVs, VARs, etc.) […]
What’s new with Microsoft Teams in 2020
Microsoft is coming out with its 2020 updates to Microsoft Teams, announced at this year’s Microsoft Ignite. These fantastic updates will help improve team collaboration and communication. They will also help streamline overall business collaboration and processes for increased productivity. These improvements are a result of Microsoft’s goal to make Microsoft Teams a unified collaboration […]
How Does VoIP Enhance the Customer Experience?
Are you keeping up with modern business communications? Technology has certainly made it possible to communicate in many different ways, so we’re no longer just left with the option of picking up the old telephone. Yet the majority of consumers still prefer to use the phone to connect with businesses. In fact, according to BIA […]
Internet Phone for Business: Deciphering VoIP Acronyms and Concepts
It can take a while before you fully understand the concepts of Voice over IP (VoIP) and internet phone for business. The best way to never feel lost is to have a glossary at hand you can refer to at any time. Here are, in alphabetical order, a few VoIP concepts you should know about.
IP Phone as a Service, What Is It?
With SherWeb Cloud PBX, you get HD voice IP phones from certified brands. When you don't want to prepay your IP phones at once, you can count on SherWeb's IP Phone as a Service. This program helps you purchase your IP phones over 24 months.
