Trying to decide which CRM software is right for your business? According to Gartner, Microsoft has been positioned in Leaders Quadrant for CRM Customer Engagement Centre. More specifically, the top two contenders in this area are Dynamics CRM and Dynamics 365. But what improvements does Dynamics 365 offer over the traditional Dynamics CRM? And what’s the main difference between these two products? Let’s review some of the exclusive features, enhancements, and improvements in Dynamics 365 over the original Dynamics CRM.
Have you ever moved? I’m not talking about leaving your parents’ house for the first time, but a real move! A family of 4 move! It’s one of those events in life that can go really well… or really bad. Depending on how you prepared for this big move, it could go either way!
It is no longer news that social media are now taking a prominent role in how we communicate and relate, and they also influence our daily activities and critical decisions making. It is imperative for organizations to examine their current social engagement strategies and determine how to better align their activities to meet their goals.
When one considers the high cost of implementing the Microsoft Dynamics CRM, it becomes very important for every standard organization to care about the stability and performance of the application. There is a need to perform routine health check and system monitoring. Health Check can be referred to as a "point-in-time" snapshot of your deployment and is intended to discover performance and application configuration risks, saving valuable time and money in the future. It can be scheduled to run periodically or at the onset of an upgrade.
A broad range of CRM solutions are offered to meet your needs with a rich set of functions and easy administration. Two solutions currently stand out in the market - Microsoft Dynamics 365 and Salesforce.