Organizations often wonder what the difference is between a customer relationship management system (CRM) and an enterprise resource planning (ERP) system. The two systems are similar in many ways but have different core functionalities. Both are valuable business solutions that improve both revenue and productivity. So, are you ready to learn more about the differences? Let’s compare and contrast.
Many businesses still use several software applications to manage different departments, functions, and lines of business. But this can hamper growth if the systems aren't scalable and are legacy. If your company is ready to enhance productivity while cutting costs, then it may be time to implement an ERP system. There are still a few questions to ask. Keep reading to learn more.
Does it take longer than it should for your company to reconcile financial transactions at month's end? Do you rely on guesswork instead of hardcore facts and figures to forecast sales? Do you sense a faltering in the customer satisfaction ratio? Sound about right? If yes, then these are tell-tale signs your enterprise is in dire need of an efficient ERP system.