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Partner Portal Helps Dynamics<br>Expert “Look Great”

Partner Portal Helps Dynamics
Expert “Look Great”

Partner

enCloud9

Industry

IT

Solution

Dynamics 365

Brian Begley used to dread the idea of making new software licensing sales.

That’s bad news for a business owner, but as Begley explained, a complicated partner portal was getting in his way.

Begley is the president and owner of enCloud9, a Nebraska-based group of Dynamics 365 experts. The company, which has been in business since 2008, specializes in helping its small business clients be more efficient with Dynamics 365. enCloud9 serves about 40 clients in the health care and financial sectors. Most of them are based in the U.S.

Last August, enCloud9 started selling Dynamics 365 with SherWeb under Microsoft’s Cloud Solution Provider (CSP) program and never looked back. In a matter of months, the company has recorded a Monthly Recurring Revenue of about $15,000 on sales of Dynamics 365 and Office 365. enCloud9 has also taken advantage of SherWeb’s Market Development Fund, a pilot project that provides funding for partners to develop and execute customized marketing programs.

Didn’t Like the Portal

enCloud9 had been working with a larger cloud provider for Dynamics 365, but Begley said the portal just wasn’t working for him. It was set up to deploy Office 365 solutions and couldn’t be adapted for Dynamics.

Begley said he found SherWeb’s portal a lot easier to work with. Instead of waiting 3 or 4 days to add a client license, he can do the update in SherWeb’s portal in a matter of minutes.

Transformed Their Business

As part of its customization work, enCloud9 developed various Dynamics 365 services called Accelerators. These are prepackaged Dynamics 365 deployment solutions designed to get clients up and running on Dynamics 365 in about 7 days. Begley said it often takes months to implement Dynamics and enCloud9 tries to shorten this cycle to give its clients a better return on their investment.

Begley is particularly proud of the work enCloud9 did with FormFox, a Utah-based company that sells software for employee drug and alcohol testing. Begley said FormFox was bogged down by paperwork and needed a quick way to help its clients deploy the software. Once enCloud9 automated the process with Dynamics 365, the paperwork was reduced and FormFox was able to double its deployments. In fact, Begley said FormFox is breaking its own personal record for deployments every month!

Start out Strong

Begley said the key to his company’s success is the long-term relationships it develops with its clients. He said a lot of big providers start out strong but tend to disappear once the initial work is done. The result? When a client calls several months later with a question, he ends up talking to someone who doesn’t know anything about his company.

Someone to Talk to

Begley said he was glad to see a similar philosophy at SherWeb.

Begley said Dynamics resellers who are still on the fence about selling with a CSP partner, should take a close look at what SherWeb has to offer.

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