Performance Cloud

Best Cloud Support

Any questions? You’ll always be our top priority.

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OUR SUPPORT IS FAST, RELIABLE AND ALWAYS ON CALL. AND IT’S FREE^*.

24/7/365 by phone, email and chat

Average response time of 40 seconds

Tickets are resolved in 1 business day

Call centers are based in North America

Bilingual support English and French

*SherWeb’s cloud support is free for all Performance Cloud servers.
A monthly fee will be billed for cloud support on Microsoft Azure.

Our support begins
even before your initial purchase

SherWeb’s presales architects are there to help you. No project is too big or too small. From the project sizing to the actual migration, you can count on them to be your trusted advisors.

Have a project in mind? Schedule a call today:

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HOW DO WE MEASURE CUSTOMER SATISFACTION?NET PROMOTER SCORE

After each support ticket, we'll survey you to find out how we did. We take these results very seriously. Our support team aims for an NP score of 70+ every month, which is way above the industry average. Our experts will start work on your case in minutes. SherWeb's technical experts are Microsoft-certified professionals and get access to continuous training.