Our team contacts you to determine your needs and develop a custom migration strategy. A dedicated migration agent will be assigned to your account as the main contact for the whole migration process.
SherWeb will analyze your current environment and advise you of any problems. They will also prepare your Office 365 subscription by recreating your users and profiles to help you get ready. Then, we’ll set the migration date.
SherWeb will start migrating your data. On your migration day, the email service is rerouted to SherWeb’s Office 365 subscription. Our migration specialist keeps you posted every step of the way.
We’ll help you set up the new email service on local desktops, including the end-user configuration of email clients, such as Outlook. We also ensure your mobile devices are configured properly.
Two business days following the migration, our migration specialist will contact you to ensure that the process went smoothly and you have no outstanding issues or concerns.
Once the migration is completed, we’ll introduce you to our onboarding team. Their goal is to walk you through the nuts and bolts of Office 365 to make sure you get off on the right foot.