- Live phone support
- Live email support
- Live chat support
We always work on ensuring that the proper resources are assigned to your request in order to bring a fast issue resolution. We use a leading ticketing system to track down issues. Every trouble ticket is owned by a level 2 technician and is closed upon issue resolution only.
SherWeb does not outsource support. Our staff works here, in our headquarters. We provide them with an exciting workplace, excellent working conditions, and continuous professional development.
Through certifications and trainings, we maintain the highest standards of service. Any issue you may encounter is just another mean for us to demonstrate our know-how and dedication.