Get Answers to Your Questions
Our goal is to simplify your cloud experience.
We are available 24/7/365
Our Work Doesn’t Stop Once the Migration is Over
Our support team is always on call to help you.
Support 24/7/365
1-Day Ticket System
North American Call Center
Continual Training
Microsoft Certified Support Team
Bilingual Support
Cloud Technology 101
Step-by-step solutions to your problems
Want to configure Outlook 2013? Need more information about adding another person’s mailbox to your Outlook profile? We have a whole library of articles and video tutorials to answer these questions and more. Check the Network Status page for service status, maintenance alerts and incidence reports.
Go to our Support WebsiteWhat is NP Score?
A way to evaluate and improve our services
SherWeb continually monitors its Net Promoter Score. This tool is an index ranging from -100 to 100 that is used to gauge a customer’s overall satisfaction with a company’s product or service. The NP score measures how willing a customer is to recommend a company to others. Our customer service ranks above the average (40) in the industry, doing better than all direct competitors, at 70+.
Go to our Support Website