5 new Azure CSP promotions: Save up to 30% for 6 months
From November 2, 2026, Microsoft is offering CSP partners a new, time-bound way to win Azure data and AI deals. Here is what’s on offer, who qualifies and how your MSP business can these opportunities to work with customers.
When an incident becomes an INCIDENT: How MSPs can lead the response
Every organization plans for incidents. Very few are ready for the moment when an incident becomes an INCIDENT. That shift has very little to do with technology. It’s about impact, pressure and visibility. What begins as a technical issue can quickly expand into a full business crisis, affecting operations, finances, legal exposure and customer trust […]
The MSP license audit: How to find wasted spend across every client tenant
Key takeaways Performing a standardized, multi-tenant license audit ahead of each billing cycle catches unassigned subscriptions before they hit the invoice, protecting gross margin across every client account. Building ghost license detection into your offboarding workflow eliminates the single most common billing error found in Microsoft 365 audits. Reconciling PSA pricing against current Microsoft retail […]
Dynamics 365 updates for Sherweb partners — October 2026
This month’s updates for our Dynamics partners are mostly about better ways to start and shape customer conversations. Microsoft introduced Dynamics 365 Activate to speed up Salesforce migration assessments, added natural-language app building to Copilot Studio and Copilot Cowork and shared new agentic ERP demos alongside a guide to using Copilot across Dynamics 365. There’s […]
Usage-based billing for Microsoft 365 Copilot Business: What MSPs need to know
Microsoft’s latest update to Microsoft 365 Copilot Business marks an important shift in how AI services will be purchased, activated and managed. Starting December 1, 2026, usage-based billing will be enabled at the tenant level when customers purchase new Microsoft 365 Copilot Business licenses. At first glance, this may look like a billing configuration change. […]
