Delivering security awareness training across multiple clients shouldn’t take hours of manual effort. But for many MSPs, traditional SAT tools require constant setup, follow-ups and reporting, often without delivering meaningful results. That’s a problem when threats like AI-driven phishing are only getting more sophisticated. 

HacWare solves these challenges with automation. Built for MSPs, it delivers personalized, automated security awareness training and AI-powered phishing simulations that adapt to user behavior. It helps you strengthen your clients’ defenses without piling more work onto your team. 

Let’s explore why traditional SAT tools fall short and how HacWare helps MSPs train smarter and scale security services more effectively. 

The challenge of scaling security awareness 

Many MSPs know the struggle: managing effective security awareness programs across multiple clients takes time, effort and regular monitoring. Juggling different client needs, tracking progress and proving the value of training can quickly drain your team’s bandwidth.

Industry experts recommend SAT, as reports show organizations using regular training saw a 70% reduction in cybersecurity risks. However, adoption remains low: as of early 2024, only 38% of MSPs offered security awareness training as part of their services 

Outdated or manual training methods often lead to: 

  • High effort, low return: Traditional SAT tools require constant scheduling, reminders and reporting, especially across multiple tenants. 
  • Low user engagement: Generic videos and static phishing templates rarely stick with users. 
  • Poor scalability: Juggling multiple portals and training systems wastes time and limits growth. 
  • Lack of clear value: Without straightforward reporting, it’s tough to demonstrate value or meet compliance requirements. 

Relying on check-the-box training doesn’t build real cyber resilience for your clients, and that leaves them vulnerable. With email-based attacks surging nearly 200% in the past year, MSPs need a platform that makes security awareness both effective and scalable.  

HacWare simplifies training with automation and AI 

HacWare removes the roadblocks that make traditional security awareness training difficult to manage. It automates the entire process, from phishing simulations to user-specific learning, so you can focus on strategy, not logistics. Here’s what sets it apart: 

AI-powered phishing simulations

HacWare automatically creates phishing simulations based on each user’s behavior. The training feels more relevant and impactful because it’s tailored to how users actually respond to threats.

Automated security awareness training

No more manual setup or chasing users. HacWare delivers ongoing, personalized microlearning that adapts to each user, making continuous education simple.  

Client-ready reports that show value

HacWare’s reporting provides clear metrics and the results that matter, allowing you to easily demonstrate the effectiveness of your training to your clients.  

One dashboard for all clients

The multi-tenant platform lets you manage onboarding, training and reporting across your entire client portfolio without jumping between tools. 

Built-in compliance tools for peace of mind

HacWare helps clients meet HIPAA, SOC 2 and GDPR regulations with audit-friendly tracking features and documentation. 

Seamless integration with existing tools

HacWare works smoothly with Microsoft 365 and other common environments, and its lightweight integration simplifies deployment so you can get clients protected faster.  

HacWare stands out by automating the heavy lifting and focusing on real behavior change, not just checking boxes. And when training works better, your MSP runs better, too. 

How HacWare helps your MSP grow 

HacWare isn’t just another tool in your stack—it’s a way to streamline your workflows, reduce overhead and deliver stronger results for your clients. It supports both the day-to-day work of managing security and the long-term goal of growing your business. 

1. Strengthen your clients’ defenses against modern threats 

HacWare helps reduce the risk of human error with continuous, adaptive training that focuses on how users actually behave. This protects clients from evolving phishing tactics, social engineering and other user-targeted threats. 

2. Boost your MSP’s efficiency and profitability 

By automating time-consuming training tasks and minimizing manual oversight, HacWare helps you expand your cybersecurity services without adding pressure to your team. Plus, with white-labeling options, you can offer a valuable, high-margin service under your own brand.    

3. Scale your security services effortlessly 

Thanks to the multi-tenant platform and high degree of automation, you can easily manage training across a growing number of clients without hitting roadblocks.    

4. Stand out from the competition 

Offering AI-powered, behavior-based training shows clients you’re ahead of the curve on modern cybersecurity. It’s a way to stand out from MSPs that still rely on static tools or outdated content. 

HacWare’s value becomes even clearer when you look at where the industry is headed and the expanding role MSPs are expected to play in protecting end users. 

Modern risks require smarter training solutions 

Better security awareness training isn’t just about strengthening defenses—it’s now a business necessity. Threats like AI-driven phishing are becoming more common and harder for employees to spot. At the same time, clients in regulated industries must meet strict compliance requirements like HIPAA, SOC 2 and GDPR, all of which call for documented user training. 

Traditional SAT tools often can’t keep up. They struggle to adapt to new attack tactics and make compliance more time-consuming than it needs to be. HacWare helps MSPs close that gap. It enables you to deliver training that evolves with modern threats and scales across your client base without adding complexity. In today’s competitive market, those are critical advantages that help your business stand out. 

Future-proof your security awareness training with HacWare 

HacWare joins Sherweb’s growing cybersecurity portfolio to give MSPs more choice and flexibility in how they approach security awareness training. It offers a modern approach built around automation, AI and behavior-based learning that helps clients stay prepared for evolving threats.

By adding HacWare, Sherweb gives partners a purpose-built, automated security awareness training solution designed to support a broader range of client needs and compliance requirements. It’s part of our continued commitment to offering curated, MSP-focused tools that make your business stronger. 

HacWare makes it easy to scale training across clients without overloading your team. It gives you the control and visibility you need so you can focus on delivering meaningful results to your clients. 

Ready to resell HacWare? Partner with Sherweb today and give your clients automated security training that’s adaptive and designed to keep up. 

Written by The Sherweb Team Collaborators @ Sherweb