Customers are starting to get used to the notion of subscribing for services instead of buying, a practice known as the Managed Services model. This is a great time for Managed Service Providers (MSP) like you to develop a model that is right for your business. [+]
Adapting your cloud business to the CSP program can seem daunting. You might be wondering about what kind of offer to build or how to plan a customer migration. We'll tell you about the common mistakes resellers make and we'll give you the right solutions. [+]
A lot of our clients and partners are asking questions about the WannaCry ransomware this week. They want to know if SherWeb is protected from this attack, and what they can do to protect themselves. [+]
It’s no secret to anyone, more often than not customers are avoiding talking to salespeople. They do most of their research for solutions on their own. This is why you need to find alternate ways to attract them, and marketing is a great way to do this. [+]
Hitting your monthly sales goals is not always easy. You are always being challenged to think outside the box to generate leads, making sure that no stone is left unturned. [+]
Have you been surfing the web, trying to find a compelling way to define your value proposition? It’s a tough market and Managed Service Providers (MSP) like you have to work pretty hard to stay ahead of the competition. I’m sure the topic of your added value comes up quite a lot in your discussions with customers. [+]
While Dynamics has loads of customizations and configurations that I can’t cover in one blog post, I’m going to focus on the field level customizations and how Dynamics 365 can cover my business process from A-Z without external systems. [+]
A broad range of CRM solutions are offered to meet your needs with a rich set of functions and easy administration. Two solutions currently stand out in the market - Microsoft Dynamics 365 and Salesforce. [+]
Dynamics 365 has always been a feature-rich application and, over the years, the number of features and capabilities has grown even larger. The number and depth of these features can often overwhelm and confuse users, especially if they do not ever interact or need those features. For example, the marketing team often does not use cases and the technical support team doesn’t use campaigns. One of the first requests I often get while implementing Dynamics 365 is to hide the service area if it’s for the sales team or hide the sales area if it’s being implemented for the customer service team. [+]
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