CRM . Dynamics 365 . Services . xRM
reselling office 365 with sherweb
Frederic Charest

Must Know About Microsoft Dynamics 365 (CRM) Services

The Microsoft Dynamics 365 (CRM) platform is not limited just to the functional modules released by Microsoft. It can be considered as an application development platform because of its xRM capacity. There are a couple of different definitions for xRM. One is that the “x” stands for extended, as in extended relationship management. The other definition is that the “x” is a variable, and means “anything” relationship management, such as partner relationship management, vendor relationship management, employee relationship management, etc. [+]

Dynamics 365 . Mobility . PowerApps
Best MSP Support Tools
Frederic Charest

How Microsoft Dynamics 365 and PowerApps Can Save You

Today, business increasingly relies on mobile technology. The next generation in enterprise mobility will be about driving a seamless, integrated mobile experience – giving employees, customers, and partners the ability to pick up any device and have instant access to all of the data, tools, interfaces, and controls they want. But they need to be able to do this without compromising data security and integrity. [+]

reselling office 365 with sherweb
Frederic Charest

13 Reasons Why You Should Use Dynamics 365 as Your CRM

With expertise in building, deploying, and supporting advanced CRM solutions, Microsoft brings about more control over sales process, improved client satisfaction, and greater productivity. Whether it is sales force automation, marketing, business intelligence, account management, order management, service improvements, or smooth information flow, Microsoft CRM forms a great part to the overall business strategy of a growing company. [+]

Office 365 . Online Backup
Back Up Office 365
Sadissa Babeni

Why Back Up Office 365?

To prevent data corruption and loss, organizations have to make sure their business data is backed up, and this includes Office 365. [+]

CRM Online . Dynamics 365 . Dynamics 365 Project Service Automation
CSP Direct or Indirect
Frederic Charest

Editors’ Pick: 8 Dynamics 365 Apps You Should Be Using From Microsoft AppSource

Want to get more from your favorite CRM solution? Microsoft AppSource is exactly what you need including more than 250 different Dynamics 365 apps. [+]

End of Advisor Program
csp requirements
Jade Bérubé Morin

The CSP Program Explained – Requirements and FAQ

The CSP, or Cloud Solution Provider program, is an initiative set up by Microsoft. The CSP lets you set your own prices and profit margins for reselling Office 365, Dynamics 365 and Azure, three of Microsoft’s most popular products. [+]

Cases . Dynamics CRM
Dynamics 365 Complete Solution
Frederic Charest

How Dynamics CRM Conversion Of Incoming Email To Cases Will Save Your Business?

Many organizations rely on email as a major form of communication with their customers. Emails should be responded to almost immediately, thus requiring an excellent customer relationship management software (CRM) to be installed. Microsoft Dynamics CRM allows incoming emails to be converted into cases for the customer service unit to work on. [+]

Dynamics 365 . Microsoft . Practice
Establish Business Rules for Dynamics 365
Frederic Charest

9 Tips for Setting Up a Microsoft Dynamics Practice

The Microsoft Dynamics suite of products, especially CRM and AX, has been placed front and centre of the strategy ever since Satya Nadella took over the chain of command at Microsoft. Billions of dollars have been spent on acquisitions, restructures, adoption funds, incentives, biannual software updates, etc., to boost cloud adoption. [+]

Dynamics 365 . LinkedIn . Social Selling
Why-Is-MPN-ID-so-important-for-CSP-partners
Frederic Charest

How Social Selling With LinkedIn & Dynamics 365 Will Save Your Business?

You no longer control sales, marketing, customer service, or product and service development. Your clients have taken over. They have stopped passively soaking up sales pitches and are purchasing only the services and products you choose to propose. Customers are now active participants in your business operations. Through the influence of networking and social media, clients can make or break you. [+]

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