CSP Program . MSP
How to Build the Ultimate Managed Services Model
JC Moy

How to Build the Ultimate Managed Services Model

Customers are starting to get used to the notion of subscribing for services instead of buying, a practice known as the Managed Services model. This is a great time for Managed Service Providers (MSP) like you to develop a model that is right for your business. [+]

End of Advisor Program . resell Office 365
7 Fatal Mistakes MSPs Make When Choosing a Microsoft CSP Distributor
Simon Langlois

7 Fatal Mistakes MSPs Make When Choosing a Microsoft CSP Distributor

Adapting your cloud business to the CSP program can seem daunting. You might be wondering about what kind of offer to build or how to plan a customer migration. We'll tell you about the common mistakes resellers make and we'll give you the right solutions. [+]

Online Backup . Ransomware
Guillaume Boisvert

How to Protect Yourself from WannaCry Ransomware with Online Backup

A lot of our clients and partners are asking questions about the WannaCry ransomware this week. They want to know if SherWeb is protected from this attack, and what they can do to protect themselves. [+]

CSP Program . MSP . Partner Network
7 MSP Marketing Tricks
JC Moy

7 MSP Marketing Tricks That Will Make Your Long-Term Planning a Success

It’s no secret to anyone, more often than not customers are avoiding talking to salespeople. They do most of their research for solutions on their own. This is why you need to find alternate ways to attract them, and marketing is a great way to do this. [+]

End of Advisor Program . Office 365 . resell Office 365
The Essential MSP Lead Generation Checklist: 8 Things You Need to Do
JC Moy

The Essential MSP Lead Generation Checklist: 8 Things You Need to Do

Hitting your monthly sales goals is not always easy. You are always being challenged to think outside the box to generate leads, making sure that no stone is left unturned. [+]

Office 365 . Partner Network . resell Office 365
How MSPs Can Write an Effective Value Proposition in 3 Steps
JC Moy

How MSPs Can Write an Effective Value Proposition in 3 Steps

Have you been surfing the web, trying to find a compelling way to define your value proposition? It’s a tough market and Managed Service Providers (MSP) like you have to work pretty hard to stay ahead of the competition. I’m sure the topic of your added value comes up quite a lot in your discussions with customers. [+]

Choosing the Best Office 365 Plan
Frederic Charest

How to Customize Fields in Dynamics 365 Like a Pro

While Dynamics has loads of customizations and configurations that I can’t cover in one blog post, I’m going to focus on the field level customizations and how Dynamics 365 can cover my business process from A-Z without external systems. [+]

CRM . CRM Online . Dynamics 365 . Dynamics CRM . Salesforce
Power BI with Dynamics 365 Sales
Frederic Charest

Salesforce vs. Microsoft Dynamics 365 – Comparing the Leaders

A broad range of CRM solutions are offered to meet your needs with a rich set of functions and easy administration. Two solutions currently stand out in the market - Microsoft Dynamics 365 and Salesforce. [+]

CRM . Dynamics 365 . Power Apps
sales-success-partner-network
Frederic Charest

The Power of Apps in Dynamics 365

Dynamics 365 has always been a feature-rich application and, over the years, the number of features and capabilities has grown even larger. The number and depth of these features can often overwhelm and confuse users, especially if they do not ever interact or need those features. For example, the marketing team often does not use cases and the technical support team doesn’t use campaigns. One of the first requests I often get while implementing Dynamics 365 is to hide the service area if it’s for the sales team or hide the sales area if it’s being implemented for the customer service team. [+]

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