Great content delivered right to your mailbox

Thank you! Check your inbox for our monthly recap!

Managed Service Providers (MSPs) are constantly juggling multiple client environments, each with its own security posture and challenges. Keeping track of Copilot for Microsoft 365 security needs across those clients can feel stressful, demanding and with limited visibility. Imagine a world where managing your clients’ security and optimizing their Copilot usage happens seamlessly from a single, centralized platform. Enter Microsoft 365 Lighthouse.

Centralized security and streamlined management

Lighthouse acts as your mission control center, offering a unified platform to streamline Copilot security and unlock hidden business opportunities for your MSP practice. It enables you to take a proactive approach to client security, ensuring their environments are optimized for maximum productivity.

How to manage security across clients

MSPs understand the power of Microsoft 365. Copilot, the AI assistant within Microsoft 365, unlocks a wave of productivity benefits. However, security concerns arise with any new technology. And the burden falls on MSPs to navigate these concerns while ensuring seamless adoption for clients.

While Copilot is a powerful tool, its effectiveness hinges on proper configuration and ongoing security vigilance. Here’s where the challenge lies: managing these aspects efficiently across a diverse client base can be a logistical nightmare.

Traditional methods involve:

  • Manual checks: Manually checking individual client dashboards for Copilot security is inefficient, error-prone, and time-consuming.
  • Reactive approach: Identifying and addressing potential Copilot for M365 security risks only when an issue arises leaves your clients vulnerable.
  • Untapped potential: Valuable upsell and service opportunities around Copilot might be missed due to limited visibility into client usage patterns.

What is Microsoft 365 Lighthouse?

Designed specifically for MSPs, Lighthouse offers a holistic view of your clients’ security posture. All this can help you support your client get in a better posture to use Copilot for M365.

Imagine managing ten clients. Previously, monitoring security Copilot for M365 for each client meant logging into individual dashboards. Lighthouse offers a centralized view, allowing you to quickly identify any unusual Copilot activity across all clients.

For instance, Lighthouse might flag a sudden surge in document edits by Copilot for one client, prompting you to investigate a potential malware infection. Early detection like this prevents data breaches and keeps your clients safe.

Let’s take a closer look at the following benefits:

  • Centralized visibility: Gain a consolidated view of your clients’ security posture, allowing you to proactively identify and address potential risks before they escalate.
  • Proactive threat detection: Lighthouse leverages AI to identify potential security risks associated with Copilot usage. This proactive approach allows you to address them before they become critical incidents.
  • Automated workflows: Streamline security tasks with automated alerts and remediation workflows triggered by Lighthouse insights. This frees up your team’s time to focus on strategic initiatives and client service.
  • Client reporting: Generate comprehensive reports on your clients’ security posture, fostering transparency and trust. These reports can be valuable tools for client communication and demonstrate the value you deliver.

A growth engine for your MSP business

Lighthouse goes beyond security. With Sales Advisor within Microsoft 365 Lighthouse you can find hidden opportunities for your MSP business:

  • Identify upsell opportunities:See which clients haven’t adopted Copilot and tailor workshops to showcase its value.
  • Targeted support:With Copilot usage data, identify clients who might benefit from advanced configuration or training, offering these services as valuable add-ons.
  • Client onboarding & management:Streamline client onboarding and simplify ongoing management tasks to boost client productivity, leading to increased efficiency and innovation.

AI assistance fueling business transformation

The integration of AI with tools like Copilot presents a significant opportunity for MSPs to transform their business models. Here’s how AI assistance empowers your MSP practice:

  • Enhanced scalability and efficiency: AI automates repetitive tasks like security monitoring and configuration management. This frees up your team’s time to focus on strategic initiatives, client service and driving business growth, thus scaling your business efficiently and take on more clients without compromising quality service.
  • Proactive security posture: Lighthouse enables you to identify and address security vulnerabilities before they become critical incidents. This proactive approach strengthens your client relationships and positions you as a security leader.
  • Data-driven decision-making: Analyze vast amounts of client data, providing valuable insights into Copilot through Microsoft Lighthouse Sales Advisors you can get insight into who, from your customer-base might be eligible and have a ‘high propensity’ to buy Copilot for M365, increasing ROI and overall client stickiness. Leverage this data to make informed decisions about client service offerings and optimize Copilot configurations for maximum benefit.

Unlock the potential of Copilot!

Set your MSP practice apart by positioning yourself as a business transformation leader, offering strategic client services around Copilot adoption and optimization, coupled with Lighthouse’s proactive security management. Ready to propel your MSP business forward?

If you’re looking for an experienced partner you’ve come to the right place!

Want to stay on top of Microsoft Copilot developments? Ready to experience the future of work? Copilot is now available for MSPs to offer to their clients via Sherweb’s portal. Not yet a Sherweb partner? Getting started is easy, learn more about the Microsoft Cloud Solution Provider Program at Sherweb.

Sherweb is committed to helping MSPs not only make the most of their Microsoft relationship, but capitalize on opportunities that will drive growth for their business as well. As Microsoft 365 Copilot rolls out and evolves, we’ll continue to provide updates and assist partners and their clients in leveraging this AI technology for their benefit. Our expert team will guide you through the implementation process and help you unlock the full potential of this revolutionary tool.

Don’t wait to unleash the power of AI in your organization. Discover how AI can transform your business.

Download your guide to Copilot today!

Written by The Sherweb Team Collaborators @ Sherweb