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OUR WORK DOESN’T STOP ONCE THE MIGRATION IS OVER.
OUR SUPPORT TEAM IS ALWAYS ON CALL TO HELP YOU.

  • Support 24/7/365 by phone, email, chat. Response time of 40 seconds.
  • Tickets are resolved within 1 business day.
  • Call center based in North America.
  • Our support team gets continual training.
  • Most members of our support team are Microsoft-certified professionals.
  • Bilingual support (English and French).

Cloud Technology 101

Step-by-step solutions to your problems

Want to configure Outlook 2013? Need more information about adding another person’s mailbox to your Outlook profile? We have a whole library of articles and video tutorials to answer these questions and more. Check the Network Status page for service status, maintenance alerts and incidence reports.

Go to our support website

What is the NP Score?

A way to evaluate and improve our services

SherWeb continually monitors its Net Promoter Score. This tool is an index ranging from -100 to 100 that is used to gauge a customer’s overall satisfaction with a company’s product or service. The NP score measures how willing a customer is to recommend a company to others. Our customer service ranks above the average (40) in the industry, doing better than all direct competitors, at 70+.

ASK OUR EXPERTSTALK TO ONE OF OUR EXPERTS ABOUT YOUR HOSTED EXCHANGE NEEDS

Thank you for your interest!We’ll contact you soon.

IN-HOUSE VS. HOSTEDREAD OUR EBOOK AND TCO TO DECIDE WHAT’S RIGHT FOR YOUR BUSINESS

DOWNLOAD OUR FREE EBOOK AND TCO

Catherine Castonguay Senior Account Executive

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please do not delete the id’s and classe’s otherwise the jquery wont find the event and it will stop working