Your clients spend hours every day working in their web browsers. Accessing cloud apps, collaborating online, sending emails—it’s all central to modern work. But is it secure? For many organizations, the browser remains a significant blind spot and a prime target for cyberattacks. 

For MSPs, that’s a problem. The browser has become the primary access point for work, especially in remote or hybrid environments. From SaaS apps to cloud file storage, it’s where users live. And if it’s not protected properly, it becomes a gateway for phishing, credential theft and malware. Traditional endpoint protection and DNS filters play an important role, but they often leave a major gap: what happens inside the browser itself. 

DefensX addresses this issue by taking a modern, effective approach to web security. It’s a secure web browser for MSPs designed specifically to address the unique challenges that clients face. By applying layered security and zero-trust principles directly in the browser, DefensX protects users where today’s threats live. 

The challenge MSPs face securing web activity 

Keeping users safe online is a constant battle. Industry statistics paint a clear picture of the risk: in 2024, the number of phishing campaigns aimed at stealing sensitive information rose by 84%, and credential theft attacks surged by over 700% in the second half of the year. With attackers constantly refining techniques and billions of phishing emails sent daily, MSPs face a range of challenges, including: 

  • Securing a distributed workforce across personal and corporate devices 
  • Managing a rising volume of browser-based SaaS platforms 
  • Keeping up with a rapidly evolving threat landscape 
  • Dealing with the limitations of existing tools 

Even with endpoint security in place, browser-specific threats like malicious JavaScript or spoofed login screens often slip through. Older DNS filtering tools lack the visibility and real-time protection required for today’s web, and managing a patchwork of security tools creates complexity that eats into margins and time. 

Many MSPs know their current stack isn’t enough, but layered protection often feels too complicated or expensive. That’s where DefensX stands out. 

How DefensX solves web security challenges 

DefensX provides a secure web browser for MSPs that secures user interactions directly within the browser interface and acts as a dedicated shield for online activity. It transforms a standard browser into a secure environment without requiring users to switch to a niche browser. Here’s what DefensX offers: 

Advanced DNS filtering blocks access to known malicious and risky websites at the DNS level, preventing connections before they can cause harm and ensuring a safer network environment for your clients. 

Remote browser isolation (RBI) executes web sessions in a secure, isolated cloud container. Only a safe visual stream reaches the user’s device, ensuring malicious code never touches the endpoint—crucial for accessing unknown or potentially risky sites. 

Zero-trust security applies strict security controls by default to all web content, user credential usage and file transfers. It assumes no web interaction is inherently safe, thereby preventing malicious content from ever reaching the endpoints. 

Secure access from any device enables employees to work securely from personal or unmanaged devices, protecting corporate data and user activity without compromising security. 

Reporting with actionable insights leverages AI-powered analytics to provide details on user behavior and potential risks. These reports help you demonstrate the value of your security services and turn data into revenue opportunities. 

Together, these features provide a comprehensive approach to securing browser activity, translating directly into tangible advantages for MSPs and their clients. 

The value of a secure web browser for MSPs 

What does this comprehensive approach do for your business? Let’s look at the practical ways DefensX strengthens your service offering and supports your success: 

  • Stronger security: With DefensX, you’ll proactively stop threats like ransomware, credential theft and malicious downloads before they reach your clients’ devices. Browser isolation and advanced filtering protect users effectively, regardless of the device they use. 
  • Cost efficiency: DefensX provides an all-in-one solution focused on browser security, reducing the need to stack multiple, potentially overlapping tools so you can keep costs low. 
  • Scalability: The included multi-tenant portal simplifies managing multiple clients from a single interface. DefensX is designed for easy deployment and management, allowing you to scale secure browser services efficiently as client needs grow. 
  • Competitive advantage: Secure web browser solutions are an emerging category. Offering DefensX helps you stand out with a fresh, highly relevant security layer that protects users precisely where they spend a significant amount of their digital time. 

Your clients get strong protection across their devices without the need for extra hardware or browser plugins, all with minimal impact on their browsing experience. 

Bring modern browser security to your clients 

The rise of remote work, browser-based SaaS platforms and unmanaged personal device usage has changed how businesses think about security. Secure web browsers are emerging as a critical part of modern security stacks, and analysts predict that browser isolation and zero-trust adoption will continue to grow, especially among SMBs.

Your clients are spending more time in the browser than ever before, and so are today’s attackers. If that space isn’t protected, everything else is at risk. Adopting a secure web browser for MSPs helps you close that gap. DefensX adds powerful, zero-trust protection inside the browser itself, keeping users safe whether they’re at the office, on the road or working from a personal device.

By offering DefensX through Sherweb, you’re not just adding another tool—you’re strengthening your entire security offering. We make it easy to deploy, support, and scale modern browser protection across your client base. 

Get started with DefensX and Sherweb 

Ready to add DefensX to your security stack? Partner with Sherweb today to bring advanced browser protection to your clients. 

Written by The Sherweb Team Collaborators @ Sherweb