Many partners have built a business based on break/fix work: trading dollars for hours. Break/fix is a great business model, but in the era of Cloud Services, there’s a much better alternative—managed services and recurring revenue. The big question is, how do you make the move from break/fix to managed services (and recurring revenue)? Do […]
One of the most frustrating things about modern IT support is security. Your clients assume you’re taking care of it, even if they haven’t paid for any specific service. They just assume that security is “built in”. Many still subscribe to the old myth that they’re safe because they’re too small and the bad guys […]
The cloud’s not the future. The cloud is the present. Chances are you already know that and you’re asking yourself the all-important question: how do I capitalize on cloud transformation? The goals are clear enough. Make more sales. Maximize profits. Grow your business. There are many ways to get there, some easier than others. One […]
Subscription-based services are growing in popularity, and the IT industry is certainly no exception. With the managed services provider (MSP) market projected to be worth $282 billion by 2023, you’re not alone if you’ve been contemplating jumping on the subscription or managed-service bandwagon. Like any serious business venture worth your time, starting an MSP isn’t […]
Cloud computing has completely transformed the way organizations deal with IT and software services. There's been a sharp decline in conventional and one-time, fee-based IT solutions, signaling a change in the IT landscape. We're now moving toward a more advanced solution: ITaaS, or IT as a service.