Become a modern cloud provider: 7-level framework for change
Originally presented at Accelerate 2020 by Neural Impact The economic aftershocks of COVID-19 will be felt for years. Most businesses have spent the pandemic struggling through depressed markets. A fortunate few sectors saw near-term gains. But one thing every business had in common this past year was the need to make major, rapid changes […]
Money on your MSP’s mind? Here’s how to charge for managed services
You’ve decided to move from break/fix to managed services. Or maybe you’re just contemplating the move. Or, at the very least, you find the concept intriguing. The MSP model can be very profitable, but there’s one major consideration every IT business owner will need to face before taking the leap: how will you charge your […]
What it will take to be an MSP in the post-pandemic economy
This material was originally presented at Accelerate 2020 by Neural Impact The COVID-19 pandemic has altered how every business needs to operate. That includes managed service providers (MSPs). MSPs need to adapt not only to the turbulent market today, but also to the post-pandemic economy that will be here soon. MSPs, service integrators and all […]
Make the switch from break/fix to managed services and recurring revenue
Many partners have built a business based on break/fix work: trading dollars for hours. Break/fix is a great business model, but in the era of Cloud Services, there’s a much better alternative—managed services and recurring revenue. The big question is, how do you make the move from break/fix to managed services (and recurring revenue)? Do […]
Building your security offering: key components to include
One of the most frustrating things about modern IT support is security. Your clients assume you’re taking care of it, even if they haven’t paid for any specific service. They just assume that security is “built in”. Many still subscribe to the old myth that they’re safe because they’re too small and the bad guys […]
