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Cloud services are critical to digital transformation. Today, many organizations already leverage the power of modern cloud platforms, like automation or intelligent data processing, with stellar success.

Find out what Sherweb can help your cloud business achieve

However, when dealing with standalone management systems in businesses, it’s easy to get muddled by disconnected processes. And modifying existing processes to deal with this issue becomes a monumental task, because it means interrupting business workflows.

This is where Microsoft Dynamics 365 Business Central comes into play. In a nutshell, Business Central helps you stay up to date, spot trends, avoid issues and deliver exceptional customer experiences. The platform helps you unify your business by bringing together operations and finance, marketing and sales with a next-generation, comprehensive software solution. Integrations for banking, payroll and custom applications are other capabilities that can simplify your operations.

Dynamics Business Central provides users with a comprehensive understanding of their company with built-in analytics and easy-to-create dashboards. It proactively notifies and guides employees, helping them consolidate data and get an accurate end-to-end outlook of their business.

What can Business Central do?

Business Central is an Enterprise Resource Planning (ERP) system that’s a part of Dynamics 365. It also has CRM system capabilities that provide a multi-functioning and adaptive platform.

You can use the Business Central software application on-premises, in the cloud, or a combination of both (hybrid). This makes it a flexible option for companies to access it anywhere and at any time to accelerate their sales effortlessly, manage their financials, optimize their supply chain and more.

Formerly known as Microsoft NAV, Business Central offers the cloud version of this powerful ERP and CRM software that’s easier to use, especially for small businesses.

Who uses Business Central?

This robust software solution is employed by many small- and medium-sized businesses. The platform’s integrated functionality functions across different business sizes and departments, including:

  • Supply chain managers
  • Financial managers
  • Customer relationship managers
  • Project and resource managers
  • HR managers
  • Service order managers
  • Warehouse managers
  • Manufacturing


Business Central features and benefits

Business Central lets you manage your business with rich and highly adaptable features that offer complete control over sales, manufacturing, finances, project management, services, shipping and more. You can easily add relevant functionalities to your region of operation to facilitate your specialized industry or business. However, what truly sets Dynamics 365 Business Central apart is its enterprise resource management—the platform offers extensive possibilities and functionalities for businesses.

Financial visibility at a glance

Business Central is a unified source of truth in real-time. It connects to multiple departments across a business, procures relevant data and presents it to the user in an easy-to-understand form. You can also access data, analysis and reports through built-in dashboards. This also helps with accelerated financial reporting while ensuring compliance.

Seamless integration with Dynamics 365 applications

Business Central has built-in dashboards for Microsoft Power BI. It also assimilates with Microsoft 365 apps like Microsoft Outlook and Microsoft Excel spreadsheets. This further contributes to potential opportunities. For example, if you receive a quote request email, a sales representative can generate a price leveraging Business Central within Microsoft Outlook.

Supply chain optimization

Business Central also helps you optimize your supply chain. You can implement auto-creation of buying orders and predictive stock replenishment while tracking locations at the same time, for instance.

Enhanced customer service and support

The customer relationship management (CRM) aspects of Business Central allow you to track customer interactions and access opportunities for cross-selling, upselling, renewal, etc. Furthermore, the platform enables sales teams to efficiently manage process payments, service requests, inquiry responses and more by leveraging Outlook.

Manage projects on budget and on time

Teams using Business Central can effortlessly create, manage and monitor projects via advanced job costing, use of timesheets and reporting capabilities. Additionally, you can access real-time insights that allow project managers to guarantee profitability while meeting all their deadlines.

Compliance and data security

Business Central offers advanced privacy capabilities, enabling users to set up and classify data. You can also transmit data and implement audit trails securely, leveraging Microsoft’s automatic data center encryption.

Benefits of managing your business from the cloud

Here are some of the benefits of managing your business from a cloud-based system like Business Central:

Reduced IT costs

Migrating to cloud computing helps you reduce the maintaining and management of the cost of your IT structures. Instead of acquiring expensive equipment and systems for your business, leveraging a cloud-based services provider can quickly help you minimize your expenses.


It’s possible to scale storage up or down according to your operational needs to fit your situation and requirement when working in the cloud, allowing for more flexibility. Again, instead of installing and purchasing expensive upgrades for your business, your cloud computing service provider can help you manage all this through this singular platform. Leveraging cloud lets you free up your resources and time to get on with running and grow your business effectively.

Business continuity

Protecting your systems and data is critical to a successful business continuity plan. So whether you experience a power failure, natural disaster or some other crisis, having all your data stored and managed in a cloud-based system ensures you back it up and protect it in a safe and secure location. When you’re able to access your data again quickly (in the event of a disaster), your business operations can continue as usual, minimizing productivity loss and potential downtime.

Efficiency in collaboration

Collaboration in a cloud-based environment allows your organization to share and communicate more efficiently and seamlessly outside conventional methods. Furthermore, having a cloud-computing business model makes exchanging and sharing information more manageable. For example it provides a secure and quick way to share your accounting records with your financial adviser or accountant.

Want more information about Business Central? Connect with an expert!

When selecting an enterprise resource planning system you need to look beyond the basic features. Investing in a future-proof software solution is well worth your while! As a robust, end-to-end cloud-based business solution, Dynamics 365 Business Central offers you advantages from cost reductions to future mobility, reliability and scalability. Contact us to learn more about how Business Central can help your business and how to take advantage of our extended network of expert Dynamics partners.

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Written by The Sherweb Team Collaborators @ Sherweb

As a value-added cloud solutions provider, Sherweb is dedicated to providing more for its partners, direct customers and extended network. The Sherweb Blog is just one example of how we make this happen, and our team members frequently collaborate on content to ensure it's as beneficial as possible for our readers. If you like what you see here, we strongly encourage you to subscribe!